Amendments to CHSP Essential Services

Due to the current circumstances unfolding in NSW, the service delivery advice for providers in the Greater Sydney region has been amended. All aged care services are expected to continue for the duration of the lockdown where it is safe to do so. Some of the amendments to the Commonwealth Home Support Programme (CHSP) essential services include:

  • Domestic Assistance (which includes general house cleaning as well as delivery of groceries and other essential shopping only);
  • Home Maintenance (e.g. gardening and repairs to ensure health, safety and security of the premises or clients)
  • Home Modifications (to ensure the health and safety of clients)
  • Goods, Equipment and Assistive Technology (to ensure the health and safety of clients)
  • Allied Health and Therapy Services (which include physiotherapy, podiatry, occupational therapy etc);

Please notify your Community Grants Hub Funding Arrangement Manager (FAM) if you have to suspend the delivery of essential services as soon as possible. Frail and aged people requiring CHSP or Home Care Package support still qualify as vulnerable people under the current NSW public health guidance, and workers providing services to them are classified as authorised workers.

This is also a reminder that flexibility provisions have been relaxed and providers are able to re-allocate up to 100 per cent of their grant funding between their funded activities and aged care planning regions to help meet targeted demand for essential services, retain and expand key workforce and cover the cost of personal protective equipment (PPE).

NSW public health guidance 18 July 2021
The CHSP Emergency Support for COVID-19 Fact Sheet
The CHSP Emergency Flexibility Provisions Fact Sheet
Other Supports and Program Initiatives for CHSP Service Providers Fact Sheet
The CHSP Information for Clients, Families and Carers Fact Sheet


COVID-19 Disaster Payment Available  

A COVID-19 Disaster Payment is available for workers adversely affected by a state public health order. Those eligible to receive this one-off lump sum payment need to be an Australian resident or hold an eligible working visa, be 17 years or older, are not receiving an income support payment, a state or territory pandemic payment, Pandemic Leave Disaster payment or state small business payment for the same period, live or work in a Commonwealth-declared COVID-19 hotspot, are unable to attend work and have lost income on or after day 8 of a COVID-19 restriction of movement event, and do not have access to appropriate paid leave entitlements through your employer. Payment can only be granted after the first 7 days of an event. You can claim online through your myGov Centrelink linked online account. Eligible visa holders can call 180 22 66 Monday to Friday 8.00am-5.00pm. A Multilingual Phone Service is also available on 131 202.

More information


Refundable Accommodation Deposit Support Loan Program Opening

From 1 July until 30 September 2021, eligible residential aged care providers will be able to apply for funding under the Refundable Accommodation Deposit (RAD) Support Loan Program. This funding is to assist providers in refunding their RADS until 31 December 2021 without triggering an insolvency event.
For full eligibility criteria, programs guidelines, application and further information, visit the RAD Support Loan Program webpage. For any questions, contact RADSupport@health.gov.au.

Visit the webpage


Multi-Purpose Services Program Minor Capital Grant Opportunity

The Multi-Purpose Services (MPS) Program Minor Capital Grant Opportunity Round (GO4856) is now open until 30-Sep-2021 2:00 pm (ACT Local Time). This grant opportunity allows providers to undertake minor capitals projects that directly relate to the provision of residential aged care. MPS providers are invited to apply to upgrade or extend existing premises, purchase equipment, including furniture and fittings, and make upgrades to improve aged care service environment for people with dementia and developing a homelike environment. Up to $600,000 is available per MPS, and applicants need to contribute a minimum of 20% of the total project cost as an in-kind or cash co-contribution.

More information and to apply


Residential Aged Care COVID-19 Employee Vaccination Support Grant

This grant program of $11 million supports residential aged care facilities in the rollout of the COVID-19 vaccination to all staff, by enabling them to attend off-site vaccination centres and general practices. This is in response to the mandatory requirement of all aged care workers to have at least one dose of COVID-vaccine by mid-September 2021. Providers can apply for financial support in any or all of three categories available, which cover: payment for on-site vaccination; one day of paid leave for those who are unable to work immediately following vaccination due to side effects; and transport costs or arranging for group travel for vaccination. Providers must ensure payments received under categories one and two are provided to casual staff members in full. Eligibility criteria for staff applies. Providers may claim costs incurred under the categories 1 and 2 until 29 October 2021.

More information and to apply


Serious Incident Response Scheme (SIRS) Consultation

The Department of Health would like feedback for the development of a Serious Incident Response Scheme (SIRS) for home care services, as part of the funding announced in the 2021-22 Budget for expanding the SIRS to in-home aged care services. This is anticipated to occur from 1 July 2022. Submissions are invited and the closing date is 9 August 2021.

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COVID-19 Vaccination Reporting Requirements Extended for Residential and Home Care Providers

There are new vaccination weekly reporting requirements to begin on 27 July 2021 for residential and in-home aged care providers. The purpose of reporting is to identify the risk that each service faces and will help shape the supports for those services. While mandatory reporting begins on 27 July, it is encouraged that providers begin beforehand.

Fact sheet – Guidance for residential aged care providers on reporting resident and workforce COVID-19 vaccinations
Fact sheet – Information for residents on COVID-19 vaccination
Fact sheet – Information for residential aged care workers

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