Digital Accessibility E-book
A comprehensive guide to digital accessibility, this e-book comprises tips and expert insights on how to create an inclusive website. It covers the basics of web accessibility, easy ways to improve your website’s accessibility, how to create accessible PDFs, how to be more accessible on social media, and more.
Home Care Common Standards fact sheets available
The Home Care Common Standards are also detailed in the Quality of Care Principles 2014. There are three Standards:
Standard one: Effective management
Standard two: Appropriate access and service delivery
Standard three: Service user rights and responsibilities
Each Standard consists of a principle and a number of expected outcomes. There are 18 expected outcomes across the three Standards.
Every Moment Has Potential
This is an online learning resource developed specifically for disability support workers.
The resource provides an introduction to Person-Centred Active Support – a way of working that enables everyone, no matter what their level of intellectual or physical disability, to make choices and participate in meaningful activities and social relationships.
Seniors Rights Service
Has a number of resources available on the rights of seniors available on the seniors Rights service website.
NDIS question and answer
The NDIS website hosts questions and answers on the National Disability insurance scheme, a variety of questions are answered each week. Examples include:
– How do I access the myplace portal?
– How does the NDIS categorise a participant’s primary disability?
– How does the NDIS ensure diversity in its hiring?
Professional Education To Aged Care (Peac) Program
The Professional Education to Aged Care (PEAC) program is a free online learning program for aged care staff developed by beyondblue. It aims to improve the detection and management of anxiety and depression in residential and community aged care settings.
The PEAC program is appropriate for a variety of different practitioners working in both residential or community settings. Completing enrolment information will direct you to the most appropriate modules for your circumstances (depending on your role and setting).
Free Health Education Sessions
The Health Promotion Service for Older People is a free service which coordinates volunteers in various areass who are trained to conduct informative sessions in English and community languages on health issues for independent living seniors’ groups.
Topics cover:· Diabetes Awareness · Falls Injury Prevention · Healthy Brain Ageing (Your Brain Matters) · Medicine Management · Oral Health Care · Osteoporosis Awareness
Call: 1800 451 488 To organise a free health education session for your group · To volunteer · For more information
Health Promotion Service for Older People, CPSA Lachlan Tower Level 3, 17-21 Macquarie St Parramatta NSW 2150 Phone: 02 9281 3893 Email: firstname.lastname@example.org Web:
New resources to support culturally inclusive aged care
The Centre for Cultural Diversity in Ageing provides expertise in culturally inclusive policy and practices for the aged care services sector. It receives funding from the Department of Health through the Partners in Culturally Appropriate Care (PICAC) program.
The Centre has recently launched a new website with a range of resources for aged care service providers, consumers and carers.
The allows consumers to search for aged care services employing bilingual staff. Aged care providers are encouraged to for this directory.
The lists agencies with bilingual staff who can be engaged by aged care service providers to help match languages spoken by their consumers.
Further information is available on the .
NDIS provider toolkit
This Provider Toolkit is designed for organisations and individuals who want to learn more about working with the National Disability Insurance Scheme (NDIS).Throughout the Toolkit you will find links to various resources available both on the NDIS website and specifically within the Provider Toolkit. These resources will be regularly updated, as will the Toolkit.
Disability service standards
Some information on the new NDIS practice standards can be found here:
My Aged Care Complaint Management process – for Service Providers
The Department of Health has developed a fact sheet about the Complaints Management Process with guidance on how to make a complaint, how to follow up on the progress of a complaint and resolution
Aged Care Quality Standards
The Department of Health has drafted the Aged Care Quality Standards in consultation with the aged care sector and members of the public.
The Aged Care Quality Standards will replace the: Accreditation Standards, Home Care Standards, National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Framework Standards, and Transition Care Standards. The Aged Care Quality Standards will apply to all aged care services including residential care, home care and flexible care. For more about the Aged Care Quality Standards see the Department of Health website.
Community Care review has an informative article on how to prepare for the new standards.
Click to Read
The NDIS Evaluation Consolidated Report contains findings based on all data collections undertaken over the course of the evaluation, including surveys and interviews with NDIS participants, their families and carers, disability support providers, and other stakeholders.
The Consolidated Report is structured around the following themes:
• Supply and demand of support services
• The disability sector and its workforce
• Choice and control (including self-management)
• Reasonable and necessary supports
• Participation (social, economic and educational) and aspirations (goals)
• Fairness, equity and access
• Mainstream interface
• Older people with disability
Western Sydney Community Forum Tailored Services
Tailored solutions: We work one-on-one with community-focused agencies and groups, providing tailored solutions to assist in tackling specific priorities – whether it’s about service delivery or your business operations. Our qualified team has a wide range of multidisciplinary experience, enabling us to match you with the right person for the job.
Customised training: WSCF has a long history of providing industry development opportunities. We understand the human services industry that you work in and we have designed specific training programs to meet those specific needs. Training can be customised and delivered at a venue of your choosing.
What we Offer
Our team can deliver training customised to your situation, including but not limited to:
- Marketing and branding
- Tender writing
- Measurement and evaluation
Our experienced facilitators draw on proven approaches to achieve results. Some areas of speciality include:
- Visioning and value-based sessions
- Strategic and business planning
- Design thinking workshops to build new ideas
- Project planning and development
- Complex negotiations, mergers and partnerships
- Review and evaluation sessions
- Public or community meetings
Tell us where a facilitated outcome might assist you. We can customise our approach to suit your needs. We also offer design services, for your reports, flyers, publications. Please contact us to discuss your needs.
WSCF members are entitled to subsidised services