Draft Charter of Aged Care Rights Submission
On 5 September 2018, the Hon Ken Wyatt AM, MP, Minister for Senior Australians and Aged Care and Minister for Indigenous Health, announced the opening of public consultation on the draft Charter of Aged Care Rights (the Charter). This consultation period was open to the public until Wednesday 10 October, to which WSCF contributed towards. The single aged care Charter of rights and responsibilities aims to make consumers’ rights clearer and reduce the repetition of information that currently exists across the following four different rights:
- Charter of care recipients’ rights and responsibilities – residential care
- Charter of care recipients’ rights and responsibilities – home care
- Charter of care recipients’ rights and responsibilities – short-term restorative care (part 1, residential care setting; part 2, home care setting)
During this time WSCF consulted with organisations and individuals working in aged care sector to form a response to the Charter. WSCF extends our appreciation to those who participated in the consultation process, as we prepared a submission in response to the draft Charter. This response is now complete and has been forwarded to the Department.
Wellness And Reablement Report – due 16th November 2018
Under the terms and conditions of the Commonwealth Home Support Programme (CHSP) grant agreement, providers are required to submit an annual CHSP Wellness and Reablement Report to the department.
Providers must work towards embedding a wellness approach in their service delivery practices. However, the department is aware that providers are at different stages of implementation. The 2018 report gives the department a snapshot of how providers:
• understand wellness and reablement
• implement wellness and reablement approaches in their service delivery
• might need further support.
Providers should have received the link to the online reporting template. If you have not yet received the link, please contact your Grant Agreement Manager.
Rights for people living in Supported Group Accommodation
Between 12 January and 11 March 2018, the Department of Family and Community Services ran a public consultation process to gather feedback about how best to improve resident protections for those people with disability who live in supported group accommodation.
WSCF sent a submission to the Department that included the importance of people’s rights and responsibilities with disability, as well as the accessibility and standardisation of these documents and any others that may affect them. The Department has now publicised the report including views gathered throughout the consultation process. Within this report many of the recommendations made in WSCF’s submission were acknowledged and taken into account, including the assertion that people with disability have the same rights as anybody else, the inclusion and accessibility of a contract and inclusion in changes made regarding accommodation.
Have Your Say – Dementia Services Survey
The Department has contracted the Rosemary Bryant AO Research Centre at the University of South Australia to evaluate the Dementia Behaviour Management Advisory Services (DBMAS) and Dementia Training Program (DTP).
The survey focuses on how effectively DBMAS and DTP are meeting the needs of individuals who care for people living with dementia and the needs of the person(s) they care for. We would like to know what is working well, and areas that could be improved.
We would like to hear from nurses, allied health professionals, personal care workers and managers in aged care who:
• work with people living with dementia in residential aged care or in the community
• have had any exposure to either DBMAS or DTP.
The views of individuals caring for people living with dementia are vital to the evaluation process, regardless of whether they currently use these two services.
The online survey takes approximately 20-25 minutes to complete and closes on 30 November 2018.
If you have any questions or concerns about this survey, please contact Ms Kate Kennedy, Project Manager, on (08) 8302 1536 or email email@example.com.
Help your home care client start their package successfully
For a home care package client to successfully take-up their package they must enter into a Home Care Agreement with an approved provider by the take-up deadline. The take-up deadline is 56 days from the date a package is assigned to the client.
To enter into a Home Care Agreement the client and provider must jointly agree to:
- receive/deliver the services
- the client’s rights and responsibilities
- the services to be provided by the provider
- the fees and other charges to be paid under the agreement
- all other administrative details.
Once a Home Care Agreement has been entered into, and the client has agreed to receive services, services can be delivered to the client at the date agreed upon and documented in the Agreement.
Key points to remember to prevent package withdrawal:
- The client and provider must enter into a Home Care Agreement before the take-up deadline.
- The provider must advise the Department of Human Services (DHS) of the agreed entry date of services through an Aged Care Entry Record (ACER) or through the Aged Care Online System (ACOS) within 56 days from the date the package was assigned.
- The client may request an addition of 28 days to extend the overall take-up deadline to 84 days. The extension may only be requested once per package and before the initial 56 days expire.
- Providers must show the date of the Agreement as the entry date for the client when submitting the ACER or ACOS.
For more information, view the Managing home care packages fact sheet or contact the My Aged Care provider and assessor helpline on 1800 836 799.
CHSP – Growth Funding Announced
The Minister for Senior Australians and Aged Care, the Hon Ken Wyatt AM, MP has announced that $50 million per year in Growth Funding would be offered over two years from 2018-19 a select number of existing CHSP service providers from 2018-19 with a strong record of delivery.
The department analysed current funding and population data and determined that funding for the following service types should be prioritised:
- home maintenance
- home modifications
- domestic assistance
- transport services.
Growth funding is important to enable the sector to respond to the changing needs of CHSP clients and to align with the growth in Australia’s population. The department is also investigating Growth Funding options for the 2019-20 financial year.
Improving Home Care Pricing Information On My Aged Care
All home care providers must publish their existing pricing information on the My Aged Care Service Finder by 30 November 2018.
Consumers consider a range of factors when choosing a home care provider including quality, price and other information. This change focuses on the price component. It will make it easier for consumers to make an informed decision when deciding which provider is best placed to deliver care.
Providers need to use the My Aged Care provider portal to publish their pricing information by either:
- uploading a document such as a PDF, or
- including a website URL link to their current pricing schedule.
A quick reference guide is available on the department’s website.
The department is also working with the sector to make further improvements to the My Aged Care Service Finder. This includes allowing for better comparability of services to support consumer choice.
SSI – Call For Service Providers With Bilingual Staff
The SSI FutureAbility project has been funded by the NDIA Information, Linkages and Capacity Building (ILC) Readiness Grants, Round 2. Through a national multilingual hotline and website, the Multilingual Disability Hub will provide relevant, in-language information, advice and referrals for Culturally and Linguistically Diverse (CALD) communities on disability, the NDIS and service providers who speak the persons language.
The “National Multilingual Disability Hub” website will include links to already existing, relevant information in-language and will also provide information on relevant service providers who are able to support people from Culturally and Linguistically Diverse (CALD) backgrounds in their language.
If your organisation is interested in being part of the website, as a disability service provider that offers services in language (through multilingual staff), in any of the fourteen languages that the Multilingual Disability Hub will include, please send your details and a link to your website to firstname.lastname@example.org
Royal Commission Into Aged Care
As you are aware the Royal Commission into aged care is currently underway. This website provides information on the work of the Royal Commission and how you can engage with the Commission and how submissions can be made. The final Report is due on 30 April 2020.
A fact sheet on “Royal Commission into Aged Care Quality and Safety What you need to know” has been developed by Hynes legal.
Accessible Housing Options Paper
The Australian Building Codes Board’s (ABCB) Options Paper on Accessible Housing is open for comment. The document is about including accessible features in the National Construction Code for new-build mainstream housing in the future to make them mandatory. Submissions close 30 November 2018. For more information see the Australian Network for Universal Housing Design: